Privacy Policy

This policy explains how Pink Lady Espresso handles information collected through this website, including online pickup orders and our contact, catering and job application forms. It does not cover other companies' websites we may link to.

• Order details. The name and phone number or email you provide with a pickup order, plus the items, sizes and modifiers you select.
• Form submissions. Information you type into the contact, catering or careers forms, such as your name, email, phone, message and event details.
• Basic technical data. Standard information your browser sends, such as device type and pages viewed, used to keep the site working.

We do not ask for payment card details on this website. Orders placed here are paid in person at pickup.

• To prepare, confirm and hand off your pickup order.
• To reply to questions, catering requests and job applications.
• To operate, secure and improve the website and our menu.

We do not sell your personal information.

We share information only with service providers that help us run the shop and this website — for example our point-of-sale provider, which receives your order so it can be made, and our website and database hosting providers. We may also disclose information if required by law.

We keep order and form submissions for as long as needed to serve you, keep normal business records and meet legal or accounting requirements, then remove them from our active systems.

This site uses only the storage needed for core functionality, such as keeping your cart contents and keeping staff signed in to the admin area. You can clear this data at any time in your browser settings, though some features may stop working.

This website is intended for adults placing orders. We do not knowingly collect personal information from children. Kids' drinks are ordered by a parent or guardian.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. We will respond as required by applicable law. Some records may need to be retained for legal or accounting purposes.

We use reasonable technical and organizational measures to protect the information we hold, including access controls on our admin systems. No website can guarantee absolute security.

We may update this policy as the business changes. The revised version will be posted on this page with a new update date.

Questions about this policy? Use our contact form.